Investigate Property is committed to providing a high level of service to our clients. With our buyers service membership (Property Source) we offer a moneyback guarantee, however, this is not the case with other products. Please see below
Property Source Membership
The Initial 3 month investment to our buying service 'Property Source' is fully refundable if you believe you are not receiving value for money, an education and/or have not purchased a property through us within this initial period. All that is required from you is notice in writing of cancellation of your membership within this initial 3 months period and funds will be returned to you within 2 business days. Ongoing monthly payments are not refundable but can be cancelled at any time with 2 business days notice, and you will simply see out the remainder of your month.
Buying Service Commissions
There are no refunds offered on our buying service (Property Source) commissions. This is due to the time and expense we incur on your behalf to secure a suitable property.
Property Pro Membership
There are no refunds offered on our extensive reporting service via the Property Pro Membership. This is due to the time and expense we incur on your behalf researching your properties. Please take care when providing instructions for the preparation of these assessments.